Technical assistance

We want to clear the main technical questions that may arise about the operation of our products and the steps necessary for their assembly.

LED Strips

Yes, they are compatible with Alexa and Google Home. Therefore, the RGB LED strip should be linked with the Smart Home application and this, in turn, with Alexa or Google Home.

Yes, it is a cuttable LED strip by its cutting area (every 55.5mm) and can be connected with a cable and even use a connecting fitting.

In order to choose the correct converted for an LED strip it is necessary to: - Know the type of converter that corresponds to the LED strip. In our catalogue we indicate on each light the type of converter or transformer that must be used with a series of icons. - Find out the total power required of the converter (6 W, 15 W, 30W, 50W, 72W, 100W, 200W). In order to calculate the power of a specific length of strip, it is necessary to know what the total power of the 5m roll is (our sale unit) and what is the length of it that we need for installation. For example:If a 5 m strip (a roll) has a power of 24 W and I need will be for the installation a 2 m strip: X= (2m x 24W) / 5m = 9,6W Therefore, I will choose the 15W converter. Attention, it is necessary to add up the consumption amounts of the different strip accessories if they are included in the fitting.

In order to control the RGB LED strip you need an RGB controller with a radio frequency remote control. If in the facility there are two controllers they can both be controlled with a single remote as all the controllers have the same frequency.

The following video shows how you can easily install the aforementioned LED lighting.

When this happens, it is necessary to bear in mind that the controller switches on the output switch when it detects the movement of a human body.That is to say, the controller does not detect the movements of objects, for example the movement of a door.Also, in order for it to detect movement, it is necessary to cut across its detection range. The MOTION sensor has a detection range of 2 metres and an angle of 90º.

The touch sensor for LED strips has a detector that reacts when a human hand approaches it.The light will switch on when the sensor detects a human hand within an area of 0 to 2 mm and it will switch off when it detects it again.The sensor self-calibrates using potential difference, that is to say, its takes into account the objects and the distance between the hand and the sensor the first time it is turned on.If you want to change it, you need to reset the sensor. To do that, you need to disconnect the touch sensor from the electrical network (by disconnecting the sensor from the converter from the network or the power control switch of the residence), wait for 5 seconds and connect it again so that the sensor auto calibrates.

The following video shows how you can easily install the aforementioned LED lighting.

Yes, they are compatible. But, it is necessary to bear in mind that the Lynx sensors have different dimensions.In the case of the Motion sensor, the position of the lens has been changed but the dimensions have been maintained. When it comes to machining the diffuser it is necessary to bear in mind that the lens protrudes from it, the diameter of 10 mm is maintained but the position changes to 15 mm.In the case of the Touch and Dimmer sensors, there are no changes that affect assemble and the new Lynx sensor can be mounted where the previous sensor was mounted.

A very important factor that influences the brightness difference at the ends of the LED strip, is the voltage drop. When a lot of metres of LED strip are connected, the voltage at the start is different than the end voltage, the distance has an effect and causes the LEDs to produce less light due to the power drop they suffer. That is why in our catalogue the maximum recommended connection length is indicated via a symbol on each strip. Look up what the maximum installation length is for LED strips. There is a way to ensure that the LED strip does not suffer a significant drop in voltage over long distances, and this involves powering it from both ends. In order to power the strip from both ends you need to use two cables, one at each end of the LED strip. It is important to maintain the polarity at both ends, to do that you need to power the strip in accordance with the following instructions, bearing in mind that at one of the ends the AMP connection is made differently to normal (red and black backwards), which is indicated in the drawing with the exclamation point.

How can I ensure that my LED strip has the same brightness all along it?

Documents:

Download

The maximum recommended length of the installation of LED strips is indicated in our catalogue with a symbol on each LED strip.The table outlines the maximum recommended length if the power supply is only provided via one length (a converter). It also outlines the maximum recommended length if the power supply is provided via both ends (two converters) that multiply by two.Please note: To power the strip via both ends you need to create a special connection. Look up how can to ensure that the LED strip has the same brightness all along it.

Documents:

Download

The LED Lynx strip with a variable colour temperature has a controller that makes it possible to select a colour temperature of cool white, natural white or warm white, in a range between 3,000 Kelvin and 6,000 Kelvin.

You can calculate the maximum power if you know the supply voltage of the LED strips (12V DC) and the power that you want to install using the following formula: Amps (A) = Power (W) / Voltage (V)Example: A= 60W / 12Va A= 5AThe maximum power that I can connect is 60W at 12V DC.

No, only the Lynx H cables and connectors that are 8 mm wide are compatible with aluminium and diffuser profiles for LED strips.

You can calculate the maximum power if you know the supply voltage of the LED strips (12V DC) and the power that you want to install using the following formula: Amps (A) = Power (W) / Voltage (V)Example: A= 48W / 12Va A= 4AThe maximum power that I can connect is 48W at 12V DC.

The following video shows how you can easily install the aforementioned LED lighting.

The following video shows how you can easily install the aforementioned LED lighting.

Within the available sensor range, you can opt for a Red Eye or Point 240 V AC sensor or a Dot, Point, Micron or Twelfy 12V/24V sensor.In the case of 12V/24V DC sensors, bear in mind they will need a set of 12V/24V DC sensor accessories to be easily and quickly connected. They may convert their connections from AMP to Miniled.

You can calculate the amperage of an installation if you know the feed voltage of 24 V LED Lynx (24V DC) and the power you wish to install.We calculate the data with the following formula: Amperage (A) = Power (W) / Voltage (V)Example: A= 72W / 24V = 3A, so the maximum power I can connect is 72W to 24V DC without exceeding the 3A admitted by 24V Lynx H cable.

You can calculate the maximum power if you know the supply voltage of the 24V LED Lynx strips (24V DC) and the maximum amperage admitted by the Lynx H 24V cable (they are 3A).We calculate it with the following formula: Power (W) = Voltage (V) x Amperage (A)Example: P(W)= 24V x 3A = 72W, with the maximum power it can connect with the Lynx H 24V cable is 72W at 24V DC.

Yes, it is totally compatible.Also, if they need a straight H joint of 8 mm (code 5061120), it may also be used because it is compatible with LED strip profiles and diffusers.

No, 24V Lynx strips are not compatible with 12V Lynx strip accessories.To make 24V Lynx strips work, it is necessary to have a 24V LED converter and SPECIAL 24v H cable including a Miniled connector, so the whole range can work with said connection.12 V Lynx sensors are not compatible either. They work at 12V, but can be used with most sensors in the Emuca catalogue admitting 24V or working at 230V AC.

Yes, it can be cut every 63 mm.It also shows cutting marks in one of the strip sides, since it has a more transparent area where the darker side shows the cutting areas.Since the strip has cables on the two sides, each strip has to be cut in 2 pieces, to have a cable on each side.If you need additional cuts, the waste can be used connecting the strip with the 8 mm Lynx Q or the Lynx H cable or by welding the strip.

LED lights

This light has a range of 600 switching cycles per charge before the battery runs out and it has an LED indicator that goes from red to green when the charge is complete following an approximate time of 2 hours.

The charging time will vary depending on the amperage of the charger. It is recommended to use 5V DC 1A chargers, therefore the estimated charge time is 2 hrs.

Yes, it is possible to recharge the Rigel light with a mobile phone charger. The charger needs to have a type B micro USB and should at least supply 5V DC 0,5A.

This light has a range of 400 switching cycles per charge before the battery runs out and it has an LED indicator that goes from red to green when the charge is complete following an approximate time of 2 hours.

The charging time will vary depending on the amperage of the charger. It is recommended to use 5V DC 1A chargers, therefore the estimated charge time is 2 hrs.

Yes, it is possible to recharge the Kaus light with a mobile phone charger. The charger needs to have a type C micro USB and should at least supply 5V DC 1A.

The following video shows how you can easily install the Hercules mirror with built-ib lighting.

The following video shows how you can easily install the Cassiopea backlit bathroom mirror.

The following video shows how you can easily install the Pegasus illuminating bathroom mirror.

This light has a range of 360 switching cycles per charge before the battery runs out and it has an LED indicator that goes from red to green when the charge is complete following an approximate time of 2.5 hours.

The charging time will vary depending on the amperage of the charger. It is recommended to use 5V DC 1A chargers, therefore the estimated charge time is 2 to 2.5 hrs.

Yes, it is possible to recharge the Kraz light with a mobile phone charger. The charger needs to have a type B micro USB and should at least supply 5V DC.

The following video shows how you can easily install the aforementioned LED lighting.

Persei lighting is available in two different lengths of 395 mm and 595 mm, both in cool white or warm white colour temperatures. Cutting or tampering may result in the lighting not working.

Cygnus lighting is available in two different lengths of 195 mm and 395 mm, both in cool white or warm white colour temperatures. Cutting or tampering may result in the lighting not working.

The following video shows how you can easily install the aforementioned LED lighting.

Yes, the Kuma light requires a more powerful converter as it has USB ports for recharging smartphones and tablets. If you wish to use those USB ports in order to recharge devices, the light's consumption will be greater.It is thus recommended to use at least a 30W converter, code. 7001320 for the use of a single light and a 50W converter code. 5008420 for the use of 2 lights.

Yes, the Crater light can be recharged with a mobile phone charger. The charger needs to have a type B micro USB connector and should at least supply 5V DC.The charging time will vary in accordance with the amperage of the charger, although it is recommended to use 5VDC 1A chargers, therefore the estimated charge time is 2 to 2.5 hours.

The battery has an LED indicator that goes from red to green when charging is complete after an approximate period of 4 hours.

The battery of the Castor light is recharged with a mobile charger. The charger needs to have a type B micro USB connector and should at least supply 5V DC.This battery is located on the side support with a cover, which must be taken off in order to recharge it.Likewise, it has an LED indicator that goes from red to green when charging is complete after an approximate period of 4 hours.

The Castor battery-powered light has a range of 700 lighting cycles per charge before the batteries run out.

Yes, we recommend fully charging the battery of the Castor luminaire before installation.Although some batteries may be partially charged upon arrival, the charge will be minimal and simply for testing purposes. Therefore, a fully charged battery should be used for installation.

Yes, the Auriga Switch luminaire has a proximity sensor that acts as a switch, with the added bonus that it can connect up three other luminaires to be controlled by the same sensor.A total of 4 Auriga luminaires can be installed (1 Auriga Switch luminaire and 3 Auriga luminaires without a sensor).To this end, it features an input and an output cable, as well as an AMP connector. Moreover, it includes a soft light start and end function that creates an attractive, innovative effect.

Drivers and detectors

The following video shows how you can easily install the aforementioned the Vertikal Flat 60 multiconnector.

The following video shows how you can easily install the aforementioned the Vertikal Push 100 multiconnector.

The following video shows how you can easily install the aforementioned the Vertikal Push 60 multiconnector.

The Wirly sensor must be connected after the converter because it is a sensor that works at 12V DC or 24V DC.

The following video shows how you can easily install the RGB control with the LED light controller.

The following video shows how you can easily install the CCT control with the LED light controller.

The following video shows how you can easily install the monochrome control with the LED light controller.

In order to assemble a switch easily you need to adhere to the following diagram:

How is a switch assembled?

In order to charge two Smartphones, it is necessary to use the Plugy with the 15 W converted (code 7001420), while in order to charge two Tablets it is necessary to connect the 30 W converter (code 7001320).

The USB Plugy connector is designed to charge Tablets and Smartphones in a discreet and accessible way thanks to its complete integration into the furniture.

The Vertikal multiconnector can be opened upwards as well as downwards. It is designed to be built-into high units as well as low units thanks to its easily extractable retractile design and manual hiding.Its innovative design makes it possible to complete integrate into kitchen, office and home furniture, in low units with the opening upwards and in high modules with it downwards.

The USB connectors on the Vertikal multiconnector are solely for charging 5V DC - 2.10A (2x1.05A) electronic devices.

The following video shows how you can easily install the aforementioned the Vertikal multiconnector.

The following video shows how you can easily install the aforementioned the Atom 26 multiconnector.

The following video shows how you can easily install the aforementioned the Atom 14 multiconnector.

The following video shows how you can easily install the aforementioned the Qi wireless charger and USB Airtop.

Our LED converters do not have the necessary characteristics to work together with dimmers in the primary voltage (110 ~ 240V AC, 50 ~ 60Hz).However, we do have devices that can regulate the intensity (dimmer) in the secondary voltage (12V-24V DC). These can be:\- Lynx switch/dimmer (cod. 5203620). \- Spirit switch/dimmer (cod. 5022617). \- Micron switch/dimmer (cod. 5053125). \- Dot switch/dimmer (cod. 50228).

Office

The noise levels suitable for our environment depend on our activity, considering we are continuously surrounded by noise such as vehicle traffic, industries and construction sites. Exposure to prolonged noise can affect our health causing stress, anxiety, irritability, insomnia, fatigue, headache, dizziness, hypertension, muscle tension, heart problems, hearing loss (temporary, irreversible or progressive) and tinnitus. The range of human’s ear audible sounds is from 0 to 120 decibels (dB), 75dB can be harmful, depending on intensity or exposure time. The noise levels in our environment should be as follows: - At home from 40 to 50dB. These are the typical values of a quiet room and a conversation with no environmental or background noise. - To sleep 30dB. The WHO establishes that continuous noise should not exceed 30dB as it can disturb sleep quality, and an instantaneous noise should not exceed 45dB since it can result in waking us up in the night. - At work 60dB. The usual office environment noise level is 60 dB, being 85dB the maximum allowed in Spain for an eight-hour workday, in case the intensity increases by 3dB, the noise exposure time should be halved. - In the city from 50 to 90dB. The range is 50 to 90 dB, depending on the city vehicles traffic and the instantaneous noise such as sirens and alarms.

An operational E-Fan air freshener emits 28 decibels, a reduced value considering that the WHO establishes that a continuous noise level of less than 30dB is suitable for resting.

It allows to pass cables and plugs type F (SHUKO), except the G-type plug (UK) due to its size.

Yes, these grommets allow the most common cables and plugs, such as the F-type plug (SHUKO) and G-type plug (UK) to pass through.

The following video shows how a revolving TV base is installed in furniture.

To know the size of a television set you need to take into account the measurements in inches. This table shows you the main equivalents:

What is the size of a television set in inches?

You need to take into account the television set's measurements in inches. For example, if you want to put a 46" television on the unit, this is 102x57.5 cm in size. We will place the television on the centre of the stand, so for a television set 102 cm wide we will need around 110 cm. For the height, we will centre it on the brackets where it is attached, so between the stand and the television, the unit will be almost 800 mm high. Therefore, we would have an 1100x800 mm unit approx.

On what size unit can I install the Lift Vision television stand?

There are two options: - Without using the rubber trim: remove the cover and the rubber trim, pass the cable through the through-hole and place the cover on again but without the rubber trim. - Using the rubber trim: it is possible to make a small cut to the rubber with a cutter, in a way that makes it possible to insert the cable and thus be able to keep the rubber mounted on the cable grommet. (Recommended).

What do I need to do in order to pass a cable with a large plug through the Circum cable grommet?

The Quadrum cable grommet makes it possible to pass through cables of any thickness and hide their connections easily, enabling access to them at all times thanking to its folding cover and its black plastic filaments.It is designed to be embedded into a worktop or a table with prior machining of 147 x 68 mm for the model code. 5010062 and 257 x 68 mm machining for the model code. 50124. It is fastened via clipping and can be mounted on very thick surfaces.

The majority of televisions or monitors are compatible with VESA stands. You can check that in the back part of the device there is a square or rectangle comprised of holes for assembly with screws. If that is the case, the television or monitor is compatible with VESA stands.

The size of television sets or monitors is linked to the measurements of the VESA stands. This measurement is the distance that exists when you measure between the screw holes for assembly.The motorised Lift Vision television stand is compatible with telelvisions or monitors with the following VESA measurements between holes: 200 x 100, 200 x 200, 300 x 300, 400 x 200, 400 x 400, 600 x 400 mm, and other measurements such as 400 x 100, 600 x 100, and 600 x 200 mm.In the following table you can find a list with the equivalents that will allow you to have a more approximate idea of the stand that you need.

What is the size of the television set or equivalent monitor with a VESA stand and with the motorised Lift Vision stand?

The motorised Lift Vision television stand needs a minimum of 5 kg to function. If you want to test out its functioning without any television secured to it, then it is possible that it will carry out the raising motion but not the lowering movement. You can resolve that by simply placing the television or an equivalent weight on it.

At Emuca we have two models of Circum cable grommets, a 60mm diameter and an 80 mm diameter. For large plugs it is advisable to use the Circum cable grommet with an 80 mm diameter.

Lighting

In order to facilitate and make the characteristics of the different items more visual, you can find a series of icons or symbols associated with each item that define its main characteristics. At the start of each family you will find the explanatory legend, or by clicking above the icons on the website.

What do the icons found in the Emuca catalogues mean?

The main difference between colour temperatures on lights is their Kelvin degrees and light colour. - The temperature of cool white is between 5,100 and 7,000 Kelvin and it has a blueish colour. - The temperature of the natural colour is between 4,000 and 5,000 Kelvin and it has a neutral colour. - The temperature of warm white is between 3,000 and 3,900 Kelvin and it has an orangey colour.

What is the difference between a cool white, warm white and natural white colour temperature on a light?

Lighting with a natural white colour temperature is between 4,000 and 5,000 Kelvin and its light colour is neutral.

The following image outlines the types of voltage and frequency that are used in each country in the world in domestic environments:For further information, look up

Which type of voltage and frequency are used depending on the country?

The following image outlines the types of plug socket and power supply that are used in each country in the world in domestic environments:

Which type of plug socket is used depending on the country?

IP44 is the name given to the index that a light or component has in order to protect itself against objects larger than 1 mm and that also have protection from liquid splashes in all directions. In this case, depending on the area where the lighting is located, it would be suitably for assembly in bathroom furniture.

IP20 is the name given to the index that a light or component has to protect itself from objects larger than 12.5 mm, but without protection against liquids. In this case, said lighting would be suitable for assembly in home furniture.

IP (Ingress Protection Rating) is the name given to the index of a light or component to protect itself or not be damaged by dust or water. For example, the ideal lights for lighting bathrooms have IP44 protection. The first digit of the index is the protection from solids and the second digit of the index is protection from liquids. Protection from solids: IP0X: Without protection. IP1X: Protection from objects larger than 50mm, for example a hand. IP2X: Protection from objects larger than 12.5mm, for example a finger. IP3X: Protection from objects larger than 2.5mm, for example a screwdriver. IP4X: Protection from objects larger than 1 mm, for example a cable. IP5X: Protection from dust, limited intake allowed. IP6X: Protection from concentrations of dust. No dust intake is allowed. Protection from liquids: IPX0: Without protection. IPX1: Protection from the fall of vertical liquids, limited intake allowed. IPX2: Protection from the vertical fall of water with the product inclining at a 15° vertical angle, limited intake allowed. IPX3: Protection from water spray at a 60° vertical angle, limited intake allowed. IPX4: Protection from liquid splashes in all directions, limited intake allowed. IPX5: Protection from jets of water, limited intake allowed. IPX6: Protection from strong jets of water, limited intake allowed. IPX7: Protection for immersion of 15cm to 1 m for 30 min, no water intake is allowed. IPX8: Protection for continuous immersion underwater.

In a bathroom fitting, lights and components must comply with a series of characteristics that take into account the areas of the bathroom where they are located. Therefore, we will restrict ourselves to four existing volumes in the bathroom: Volume 0: It encompasses the area inside the bath or the shower. Volume 1: It is delimited by the horizontal plane higher than volume 0 and the horizontal plane located 2.25 m above the ground, delimited by the vertical plane around the bath tub or shower. Volume 2: This encompasses the vertical plane outside of volume outside of volume 1 and the parallel vertical plane located at a distance of 0.60m, delimited by the horizontal plane located 2.25 m above the ground. Volume 3: It is delimited by the outer vertical plane of volume 2 and the parallel vertical plane located at a distance of 2.4 m from the latter, it is delimited by the horizontal plane located 2.25 m above the ground, or up to a height of 3 m, if the roof is at that height or more from the ground. PLEASE NOTE: False roofs and screens are not considered to be barriers for the purposes of separating these volumes.Consequently, lights and components that may be installed in each of these volumes are as follows according to the degree of protection. Volume 0: It is possible to install lights and components with IPX7 protection. Volume 1: It is possible to install lights and components with IPX4 protection. For IPX2 protection, installation can take place if above the highest level of the fixed shower diffuser. IPX5 protection can be installed in hydromassage baths and in public baths where jets of water may be produced during cleaning. As well as devices powered by SELV no higher than 12 V ac or 30 V cc. Volume 2: It is possible to install what is allowed under volume 1. As well as lights whose power supply has differential current protection of a value not higher than 30mA, according to regulation UNE 20.460-4-41. Volume 3: It is possible to install lights and components with IPX5 protections, in shared baths where jets of water may be produced during the cleaning of them. In addition to lights protected by an isolation transformer, or by SELV, or by differential current protection of a value not higher than 30 mA, according to regulation UNE 20,460-4-41. PLEASE NOTE: Public baths are those found in schools, factories, sports centres, etc., and all those used by the public in general.

What characteristics must lights and components for a bathroom fitting comply with?

In an installation for home furniture, lights and components must comply with a series of characteristics:They must have class II insulation, be protected against electric changes through direct and indirect contact, an earth connection is not necessary. Or they can have class III insulation, and should therefore not be connected to an earth connection.Also, they have to be able to be installed on surfaces with materials that are not known to be inflammable, such is the case with wood. Or, they should be suitable for installing on surfaces that are normally inflammable.

What characteristics must lights and components for a household fitting comply with?

The power tolerance should be -20% in power supplies. That is to say, if the total power of lights connected to a single converter is 12 W, it is necessary to use a 15 W converter. However, if the installation surpasses 12 W, it is necessary to choose a more powerful converter, for example 30 W.

No, they are isolated converters. Therefore, they do not need to be earthed.

In order to choose the correct converter or transformer for each light, it is necessary to:1\. - Know the type of converter or transformer that corresponds to each light (12V DC, 350 mA or 12V AC). In our catalogue we indicate on each light the type of converter or transformer that must be used through a series of icons.2\. - Know the total necessary power (6 W, 15 W, etc.). Once you have chosen the type of converter you have to choose the power that is required. For that purpose, it is necessary to add up all the powers of the lights that you are going to connect to the same converter.For example, you have 4 Orion lights (code 7048162) each 3 W, the total power is therefore 12 W. It is recommended that the converters work at 80% of the maximum power that they withstand. Therefore, we will choose the 15 W LED converter (code 7001420).Likewise, the maximum number of lights that can be connected to the same converter is 6 units, as the AMP distributors have 6 connectors.

What converter or transformer do I need for each light?

If an LED light does not turn on it is because it needs more power than that provided by the converter or it may be due to a polarity problem.In this case lights connected to a direct current have to maintain polarity throughout the entire circuit (positive with positive and negative with negative).

Why does an LED light not turn on?

If an LED light switches on and then switches off, it is because the converter is overheating.The most common reasons for the converter to overheat are a lack of ventilation in the place of installation or excessive power delivery.In this case the converter is providing all or more of the power that it can give and we will need to replace it with a more powerful converter.

An LED light may flicker for several reasons, in order to know the cause, you must:Check that the LED light is connected to the correct type of converter, constant voltage or constant intensity.Check that the power of the converter is not less than the total power of the LED lights connected to the converter.Check that that the converter is not overheating. The converter needs to have a suitable operating temperature. The operating temperature is printed on the converter.

Subscribe to notifications
You're subscribed to notifications
You've blocked notifications
Click to subscribe to notifications
Thanks for subscribing!
You're subscribed to notifications
You won't receive notifications again
Manage Site Notifications
SUBSCRIBE
UNSUBSCRIBE
Unblock Notifications
Follow these instructions to allow notifications: